Advance payment: 30% of total booking. The reservation is considered made upon its receipt. Cancellations: advance payment will not be refunded, although the amount can be reused in another available date.
Penalties for canceling at the last minute:
For cancellations less than 1 week before check-in, there is a 25% penalty of the advanced payment;
For cancellations less than 48 hours before check-in, there is a 50% penalty of the advanced payment;
If on the day of arrival, the penalty is 100% of the advanced payment.